Privacy Policy
How Mazie & Co. collects, uses, stores and protects your personal information.
Our Commitment To Your Privacy
Mazie & Co. respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what information we collect, how we use it, and your rights in relation to it.
By using this website or providing your details to us, you consent to the collection and use of your information as described in this policy.
Information We Collect
- Contact details, such as name, email address, phone number and delivery address
- Order and enquiry details, including event date, product preferences and customisation requests
- Payment information, processed securely through our third-party payment providers — we do not store full card details
- Website usage information collected automatically, such as pages viewed and general location, via standard analytics tools
- Any information you choose to provide via our contact or enquiry forms
How We Use Your Information
- To process and fulfil hire and purchase orders
- To communicate with you about your order, booking or enquiry
- To coordinate delivery, pickup and hire collection
- To send marketing communications, but only where you have opted in — you can unsubscribe at any time
- To improve our website and product offering
Sharing Your Information
We do not sell your personal information. We may share limited information with trusted third parties strictly for the purpose of running our business, including:
- Payment processors, to securely handle transactions
- Delivery and courier partners, to fulfil delivery or collection
- Website hosting and analytics providers
We may also disclose information where required by law.
Access, Correction & Complaints
- You may request access to the personal information we hold about you
- You may ask us to correct any information that is inaccurate or out of date
- You may lodge a complaint about how we've handled your information, and we will respond within a reasonable timeframe
- If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC)
Contact Us About Your Privacy
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email : mazieandco@gmail.com
Phone : 0448 880 914
Address : Truganina, VIC 3029