Question 1

Can I hire or buy Mazie & Co. products?

Accepted Answer

Yes — most products are available for hire or purchase. Hire items include a refundable bond ($50 for backdrops and arches, $100 for podiums, plinths and mini golf). Purchase items are made to order with lead times from 5 days for raw products to 3 weeks for primed and painted finishes.

Question 2

Where is Mazie & Co. located?

Accepted Answer

Mazie & Co. is based in Truganina VIC 3029, in Melbourne's western suburbs. Free pickup is available from our Truganina studio by appointment. Delivery within Victoria is available at a $100 flat rate for sale orders, with interstate delivery available by quote.

Question 3

What areas does Mazie & Co. deliver to?

Accepted Answer

We deliver across Melbourne and regional Victoria at a flat rate of $100 for sale orders. Hire delivery and collection is available by quote depending on distance, access requirements and booking size. Interstate delivery is also available by quote.

Question 4

Can event props and backdrops be customised?

Accepted Answer

Yes — custom sizes, colours, painted finishes, CNC engraving, raised lettering, personalised wording and logos are available by quote. Most MDF products can be supplied raw, primed, or primed and painted. Custom lead times depend on design complexity.

Question 5

How long does a hire booking last?

Accepted Answer

Standard hire is for one event or day. Extended hire is available by quote. A refundable bond applies to all hire items and is returned once all items are received back in good condition within the agreed timeframe.

Question 6

Is setup and pack down included in the hire price?

Accepted Answer

Setup and pack down are available by quote — they are not included in the standard hire price unless specifically agreed at booking. Labour starts from $140 for up to 2 hours with 2 people. Delivery charges are additional.

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